77joa's Privacy Policy
This policy provides a full description of how your personal information is collected, used, and kept secure on the 77joa platform.
Table of Contents
- Introduction & Scope
- Types of Information Collected
- How Information Is Collected
- Purposes for Using Information
- Data Storage & Security
- Sharing Information with Third Parties
- Cookies & Tracking Technologies
- Your Rights
- Child Protection
- Policy Changes
- Contact
Introduction & Scope
Introduction
77joa is an online casino and betting platform operated for users in Bangladesh. We place the highest importance on our users' privacy and are fully committed to protecting their personal information.
This privacy policy ("Policy") describes what types of information 77joa collects, how that information is used, who it may be shared with, and how you can maintain control over your own information.
This policy applies to the website at https://77joa.lat and any related mobile or desktop applications. By continuing to use the 77joa platform, you agree to all the terms of this policy.
This service is for individuals aged 21 or older only. If you are below this age, please do not use the platform.
Definitions
Certain terms used in this policy have specific meanings. "Personal information" refers to any information that can directly or indirectly identify an individual. "Processing" refers to any activity involving the collection, storage, modification, use, or deletion of information. "Platform" refers to the 77joa website and its associated services.
Types of Information Collected
Information You Provide Directly
When you open an account or use services on the 77joa platform, you may directly provide the following types of information:
- Name and identifying information
- Age and date of birth (for age verification)
- Email address and contact details
- Payment information (bKash, Nagad, Rocket, or Upay number)
- Transaction history and account balance
- Documents required for identity verification
Automatically Collected Information
Certain information is collected automatically while you use the platform:
- IP address and device information
- Browser and operating system type
- Time, date, and session duration of website visits
- Pages visited and click patterns
- Referral source (where you came from before arriving at our site)
- Gaming activity and betting history
How Information Is Collected
Methods of Collection
77joa collects information in the following ways:
- Registration process: Information you provide when creating an account.
- Transactions: Information received through payment services during deposits or withdrawals.
- Customer support: Information received through live chat or email contact.
- Technical logs: Information collected automatically through server and application log files.
- Cookies & tracking: Information collected through cookies and similar technologies while browsing the website.
Purposes for Using Information
Primary Use
The main purpose for collecting your information is to provide services on the 77joa platform. Specifically:
- Creating and managing your account
- Processing and confirming financial transactions
- Verifying age and identity
- Ensuring platform security
- Preventing fraud and money laundering
- Providing customer support
Secondary Use
With your consent or under legal obligations, we may also use information for the following purposes:
- Improving and personalizing the platform experience
- Communicating relevant promotions and offers (with your consent)
- Statistical analysis and service quality improvement
- Enforcing responsible gaming policies
- Meeting legal obligations
Marketing Communications
You can stop receiving marketing emails or messages at any time by contacting us. To do so, email [email protected] or let us know via live chat. However, important service-related messages — such as transaction confirmations — will continue to reach you.
Data Storage & Security
Security Measures
77joa uses industry-standard security technologies to protect your information. Our security measures include:
- SSL encryption: All data exchanged between the platform and your device is encrypted using SSL technology.
- Data encryption: Sensitive stored information is kept in encrypted form.
- Access controls: Only authorized staff can access your information, and only when there is a specific need.
- Security testing: Regular system security testing and vulnerability assessments are conducted.
- Firewalls & protection: Up-to-date firewalls and intrusion detection systems are used.
Retention Period
Your information will be retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be kept for a defined period for legal obligations, dispute resolution, or fraud prevention.
The retention period for information is determined by the type of data, legal requirements, and business purposes. Once the period ends, information is securely deleted or irreversibly anonymized.
Sharing Information with Third Parties
Data Sharing Policy
77joa does not sell your information or transfer it to third parties for any commercial purpose. However, certain information may be shared in the following situations:
Payment Service Providers
Necessary information is shared with payment services such as bKash, Nagad, Rocket, and Upay to process transactions. This information is used solely to complete transactions.
Identity Verification Services
Limited information may be shared with authorized identity verification services for account verification. This process is essential for security and fraud prevention.
Legal Authorities
Required information may be provided based on court orders, legal obligations, or valid requests from government authorities. In such cases, we provide only the minimum information necessary.
Analytics & Technology Partners
Anonymized or aggregated analytics data may be shared with technology service providers that help improve platform performance. You cannot be personally identified from this information.
Cookies & Tracking Technologies
Use of Cookies
The 77joa platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the platform experience.
We use the following types of cookies:
- Essential cookies: Without these, the platform cannot function properly. Login status and session information are included.
- Functionality cookies: Help remember your preferences and settings.
- Analytics cookies: Help us understand how users interact with the platform.
- Security cookies: Used to detect and prevent fraudulent activity.
Managing Cookies
Cookies can be managed through your browser settings. However, disabling essential cookies may prevent some key platform features from working. Most browsers offer the option to block or delete cookies.
Your Rights
User Rights
As a user of the 77joa platform, you have the following rights regarding your own information:
- Right to know: The right to know what information we hold about you.
- Right of access: The right to request a copy of your own information.
- Right to correction: The right to ask for inaccurate or incomplete information to be corrected.
- Right to deletion: The right to ask for your information to be deleted in certain circumstances.
- Right to restrict processing: The right to ask for processing of your information to be restricted in certain cases.
- Right to object: The right to object to your information being used for marketing purposes.
We will verify your identity before processing your request. In some cases, certain information may not be possible to delete due to legal obligations.
Child Protection & Age Verification
Protection of Minors
77joa provides services only to individuals aged 21 or older. We do not knowingly collect personal information from any minor.
If we become aware that a minor is using our platform, their account will be closed immediately and all associated information will be deleted. Age verification is an essential part of 77joa's security framework.
If you become aware of a minor using the platform, please contact us immediately.
Policy Changes
Updates & Amendments
77joa reserves the right to update or revise this privacy policy at any time. In the event of changes:
- The revised policy will be published on this page.
- Users will be notified of significant changes via email or through the platform.
- If you continue to use the platform after the changes, you will be considered to have accepted the revised policy.
- You can view the latest version of the policy by visiting this page regularly.
If you have any questions about changes to the policy, please contact us.
Contact
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact 77joa:
Live Chat
Instant support in Bengali and English is available 24/7 via live chat. For urgent matters, live chat is the fastest way to get in touch.
To learn about 77joa's other policies, please see the Terms & Conditions and Responsible Gaming pages.